RETURNS AND EXCHANGES

 

Please note we do not accept returns or exchange on any items or any other accessories due to hygiene reasons.

We do not give any guaranty for damaged during transit to you however 

All our products go through quality control before shipping.

Damages and issues 
 

 If the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.  

We do not give any guaranty for stones or bids .

Before you return our product, please take a moment to understand how our products are made. Most of our products are handcrafted by traditional craft persons in India, resulting in each product being unique and slightly different from each other. The stones therefore may vary slightly. Natural stones and pearls are always different from each other.

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Refunds 

For damage and refund claim we need opening packaging video clips without any edit or cuts.. All returned items must be UNWORN and in all original packaging.

Please use a recorded method of posting as we will not be held accountable for any lost items.

To be eligible for a return, your item must be return within a 1 week in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.